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Board of Directors

Jennifer Charters, President-Elect (returning)

Jennifer has spent more than ten years driving value to digital health and technology initiatives in BC with roles spanning the public and private sector and as past-director with three years of service on the BCHIMPS board of directors. Passionate about using technology to effectively address challenges in the health system, she is a problem solver and connector of people, organizations, and ideas. Jennifer is excited at the opportunity to share learnings from her work with other jurisdictions and deep familiarity with the BC Health system.

Jennifer is an Azure Core Specialist with Microsoft leading healthcare strategy across Canada, and directly supports provincial health organizations from BC through Manitoba in adopting cloud technologies to advance health system goals. She previously worked as a Senior Manager at the Provincial Health Services Authority supporting complex eHealth provincial projects in collaboration with the Ministry of Health, and has experience in primary and community care from her time at the Doctors of BC.

Jennifer lives in Port Moody with her husband and 4 year old daughter, and as a person living with Multiple Sclerosis is also an 'avid consumer' of health services and brings the patient and caregiver perspective to her approach. She's excited to have the opportunity to further BC's health ecosystem through information and technology as a candidate for the BCHIMSS board.

Rachel Barker, Past President (returning)

Rachel Barker

Rachel Barker is an experienced digital health leader with 15 years of experience in the information technology industry, including over 10 years in B.C. Health IT spanning the private sector, public health, non-profits, startups, and consulting. She is currently a Senior Manager, Provincial eHealth Projects at PHSA and has extensive experience in a variety of roles throughout her career including senior leadership, project and change management, technical and business analysis, product management, and operations. Rachel is proud to have served on the BCHIMPS/BCHIMSS board since 2019 in Communications, Program Director, and President-Elect roles, and prior to that was the Vancouver chapter lead of Hacking Health and a co-organizer of the Vancouver HxD (Healthcare Experience Design) meetup group.

Rachel is is passionate about the importance of change management and user experience in Health IT, enjoys fostering cross-sector collaboration in healthcare and working with innovative processes and technologies, and loves a good FHIR pun.

Kaitlyn Shaw,  President Elect (returning)

Kaitlyn Shaw is the current Program Manager of the Doctors Technology Office at Doctors of BC. In her role she leads a team of health informatics and technology professionals to provide advisory, advocacy, and consultation supports to facilitate the use of health technology in primary care. Kaitlyn has a history of working across many different sectors of healthcare, including clinical research, biotechnology, and public health. She is passionate about driving transformation in health IM/IT through engagement, change management, and collaboration to help ensure technology is an enabler of healthcare delivery and integrated in a meaningful and effective way to support patients and providers.

Mauree Matsusaka, Secretary (returning)

As a strategic project and digital health leader, Mauree has built her career around helping organizations navigate complexity and adapt to new technology, policy and process change. She currently works as a Project Manager with PHSA IMITS, Provincial eHealth Projects, leading clinical engagement and facilitating live-use BETA pilot recruitment and implementation planning for the EMR-to-EMR Interoperability Project. She is a solutions-oriented project lead, a seasoned Change Management Specialist, Certified Professional in Health Information Systems (CPHIMS) and Certified Agile Scrummaster (CSM®) who is passionate about helping healthcare practitioners and organizations embrace innovation and increase capacity in the areas of interoperability, workflow optimization, privacy & security best practices and virtual care. Mauree is passionate about engaging stakeholders early and often throughout the design and implementation process of all her projects, ensuring that the user experience is centered in how we leverage technology solutions to streamline clinical workflows; tackle ‘wicked’ and complex problems in the healthcare space; break down institutionalized silos; and support improved team-based care collaboration across organizations and practitioner groups.

Stephanie Chicoine, Treasurer (returning)

Stephanie Chicoine is the Senior Business Manager for Healthcare in Western Canada at Microsoft, managing all Microsoft business in relation to our largest healthcare customers and partners. Previously the Healthcare Lead for Western Canada at Microsoft where she oversaw the portfolio of Microsoft and partner solutions for all Healthcare accounts in Western Canada and supported them in their digital transformation. Stephanie was also the lead for Microsoft’s involvement for the Secure Health Data Genomics Project for the Canadian Super Cluster. Previous to this role, Stephanie was the Azure lead for Canadian Healthcare and has extensive knowledge of Healthcare applications and data interoperability. Stephanie has helped organizations bring over 25 medical applications to market. Before Microsoft, Stephanie was working with the Federal Government and Pharma to launch healthcare solutions and applications and spent five years at Telus Health.

Sian Crothers, Director of Sponsor and Volunteer Engagement (returning)

Sian Crothers is a versatile healthcare professional with a curiosity for complex challenges and innovative solutions. As a Senior Business Architect with PHSA Enterprise Architecture, the Business Architecture team supports strategic digital initiatives across the province. More recently this included a focused effort on COVID 19 response, primarily supporting the provincial vaccination program (getvaccinated.org & Imms BC). Sian has a wide ranging experience across many healthcare sectors and roles, including project management, technical and business analysis, business architecture, change management, and leading initiatives across diverse teams in challenging situations. Past experiences include PACS implementations, community health and interoperability initiatives, and work with private practice physicians in the EMR space. Sian has a BA in Anthropology from UBC, PROSCI Change Management training, with additional coursework in Project Management and Business Analysis. She is also a long time volunteer with the Canadian West Coast Chapter of the Project Management Institute (PMI). Sian is passionate about BC Healthcare and always looking for opportunities to improve patient experiences in BC.

Monika Dhaliwal, Director of Programming (new)

Monika Dhaliwal is an accomplished Healthcare IT leader, currently serving as the Senior Manager for Implementation at the Provincial Health Services Authority in British Columbia. She holds a BSc from the University of Victoria in Health Information Sciences and certification in IT project management from McMaster University. With a solid background of experience in the healthcare industry, Monika has supported a wide range of teams while supporting the Clinical & Systems Transformation (CST) project, considered the largest Oracle Health activation in North America in terms of scope (i.e. functionality). She served as manager to the Health Information Records Management and Document Imaging team for over 3 years, and currently is the Senior Manager for the Implementation team. Monika is passionate about implementation methodologies and complex project delivery. Being a leader in this domain allows her to share her expertise, foster knowledge exchange, and establish strong relationships with organization partners. Monika has been selected as a speaker for the 2023 Oracle Health North America Conference. Monika is looking forward to utilize her 10 years of experience and commitment in the field of digital health to contribute to the BCHIMSS board's objectives.

Danea Avey, Director of Mentorship (returning)

Danea was born and raised in Northern BC, and subsequently moved to the Island to graduate and attended Malaspina College and SFU. She has 27 years experience in Project Management of which 16 years have been in Health Care. She has varied artistic hobbies and interests and nothing makes her happier than to grab my camera and go for a drive (even with crazy gas prices). At this stage of her career, it is very important to her to be able to give back to her community and has a keen interest in helping younger people develop their skills and accomplish their goals. Danea volunteered with the BCHIMSS mentorship committee in the 21/22 board year, and is excited for the opportunity as a BCHIMSS board candidate to put her skills to work and add value across a broader set of board activities.

Naima Salemohamed, Director of Marketing and Communications (returning)

Naima Salemohamed is a management consultant and a social media ninja. She is passionate about stakeholder engagement and the patient journey navigating our healthcare system. She is an advocate for bringing change management into her work and is curious about how social media plays a role in the Health IT space. She can be found online having conversations about healthcare and sharing relevant content to spark constructive discussions. In her role in Accenture, her latest work includes managing major releases for the Supply Management Stream for the vaccine rollout in British Columbia and liaising with a variety of health authority stakeholders.

Naima has worked in the health informatics industry for over 8 years and her experience includes working at TELUS Health for 3 years delivering Home Health Monitoring solutions for COVID and Chronic Disease patients across Canada. In addition to Telus, her private sector experience also includes working with a program to optimize EMRs for primary care: an EMR for BC Corrections and the Health Information Access Layer Project in Ontario. She is a graduate of the UVIC Health Information Science Program. After her undergraduate degree, she also completed an MSc in Health Services Research specializing in Health Informatics at the University of Toronto.

Naima is an experienced volunteer and networker within the Digital Health Canada community. Naima has sat on variety of conference planning committees; mentored students interested in pursuing Health Informatics and has taught undergraduate health informatics courses. Outside of the Digital Health community, she currently sits on the BC Women’s Hospital Foundation Glow Gala Committee. In December 2021, she was awarded the Digital Health Canada Emerging Leader Award.

Maggie Wei, Director of Partnerships (new)

Maggie is a passionate project leader in all things digital transformation.  For the past 10 years, Maggie has been part of projects involving SharePoint implementation, Oracle Cerner implementation, and curriculum implementations.  She is currently a Senior PM on the Clinical & Systems Transformation Project leading Cerner ambulatory implementations in BC.  Maggie has a boundless curiosity in all things tech, and is currently discussing fascinating ideas in the Beedie DIAL program with her fabulous cohort.  Maggie is also an avid community builder, and would love to chat with you if you have fresh ideas!  She also loves animals and has a cat-shaped marshmallow named Sasha.

Joumana Ghali, Director of Member Relations (new)

Coming soon

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